How to Initiate a Return
To initiate a return, please contact our customer support team at LashYourRide@gmail.com. Provide your order number, a description of the issue, and any relevant photos. Our team will review your request and guide you through the next steps.
Fees and Costs
- Return Shipping Costs: The customer is responsible for return shipping costs unless the return is due to a defect or error on our part.
- Restocking Fees: A restocking fee of 10% may apply for non-defective returns.
Product Requirements
To be eligible for a return:
- Items must be unused and in their original packaging.
- Returns must be initiated within 30 days of the delivery date.
Contact Information for Customer Support
If you have any questions or need assistance, please contact us at:
Email: LashYourRide@gmail.com
ImagineLashes: 2312 North GreenValley Parkway 1812, Henderson, NV 89014-3114